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IDProjectCategoryView StatusLast Update
0000185VisualDifferGeneralpublic2013-08-28 11:05
Reporter3563651 Assigned Toadmin  
PriorityurgentSeveritycrashReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformmacOSXOS Version10.8.3
Product Version1.5.4 
Summary0000185: STOPPED WORKING
Descriptionwindow just CLOSES after I drag in my folder and hit show diffs
JUST GOT IT AND LOVE IT.

NOW IT'S BROKEN.....
Steps To Reproducedrag first file on left
drag file to compare on right
hit show diffs
WINDOW SIMPLY CLOSES..
app does NOT crash.
but it's not working
please please help
Additional Informationif you need to call me my number is 760-413-3440
my computer was stolen and I'm trying to reconstruct my new one but
have many meultiple restores.
VisualDiffer was wonderful.
I'm a graphic designer and have soooo many files to go through.
please please help
TagsNo tags attached.

Activities

admin

2013-07-18 07:44

administrator   ~0000311

I'm unable to reproduce the bug

Does crash occur with folder compare or file compare or both?

Please take a look using the 'console' app (launch it typing console in spotlight).

1. launch visualdiffer app
2. launch console app
3. drag files and check what is logged on console.app (take care only on VisualDiffer related stuff) and please copy the log here

Does app crash with any file and folder?
Please copy a couple of file on a new directory (for example under your home) and check if it crashes

Issue History

Date Modified Username Field Change
2013-07-17 22:00 3563651 New Issue
2013-07-17 22:00 3563651 Status new => assigned
2013-07-17 22:00 3563651 Assigned To => admin
2013-07-18 07:44 admin Note Added: 0000311
2013-08-28 11:05 admin Status assigned => closed
2013-08-28 11:05 admin Resolution open => unable to reproduce